Our Promise: Return & Refund Policy for Perishable Foods
Last updated: Oct. 1,2025
At MRM SEASONINGS, your satisfaction and safety are our top priorities. We know how important fresh; quality food is to you and your loved ones. If something isn’t right, we’re here to help—no hassle, no stress.
1. What’s Covered
- If your order arrives damaged, spoiled, or not up to our usual standards, let us know! We’ll make it right.
- Because our food is perishable, we can’t accept returns for items that expire soon unless there’s a quality issue.
2. Quick Response
- Please reach out within 7 days of receiving your order if there’s a problem.
- For fresh meat, seafood, dairy, or produce, contact us within 24 hours of delivery so we can help fast.
3. Easy Returns
- Keep items in their original packaging and at the right temperature until you contact us.
- We’ll guide you through the process—no need to worry about complicated steps.
4. How to Get Help
- Email us at info@mrmseasonings.com with your order number and a brief description of the issue.
- Photos help us resolve things quickly, especially for damaged or spoiled items.
- If eligible, you’ll receive a refund or a replacement, whichever you prefer.
5. A Few Exceptions
- We can’t accept returns for items ordered by mistake, in excess, or for personal taste preferences.
Damage caused by improper storage or handling is not covered.
- Some items may have extra restrictions due to state or federal rules.
6. Our Commitment
- We follow all food safety laws and regulations to keep you safe.
- Our policy may update as laws change, but our commitment to you stays the same.
7. Need Help?
- Our friendly support team is here for you! Email info@mrmseasonings.com and we’ll respond promptly.